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PACKING AND DELIVERY
Delivery to UK Mainland is free on orders over £250 in net value. A surcharge of £10 will apply to Highlands and Islands IOW, CI, IOM, ROI and NI. Prices for delivery include the cost of packing. For orders below £250 in net value, a delivery cost to mainland UK, Highlands and Islands IOW, CI, IOM, ROI and NI is currently charged at £8.40 + VAT for up to 20 kilos. A surcharge of £10 will apply to Highlands and Islands IOW, CI, IOM, ROI and NI.
Overseas Customers will be charged carriage as per the published rate card. Please click here for full European Shipping Charges information.
No responsibility is accepted for non delivery, late delivery or any unchecked delivery caused by circumstances beyond our control. No liability for damaged goods in transit will be accepted unless advised to ourselves within 3 days of receipt.
We strive to keep all of the items featured on our website in stock. If all of the products in your shopping basket are marked as available, then you should receive your order within 2 to 4 days of submitting your order (working days being Monday to Friday excluding Bank Holidays). PLEASE NOTE IF YOUR ORDER IS FOR LESS THAN £250 ex vat WE WILL NOT AUTOMATICALLY SHIP. Items will be accumulated until a carriage free order is reached. IF YOUR ORDER or ORDERS ARE LESS THAN £250 ex vat AND WANT THEM SHIPPED PLEASE STATE THIS CLEARLY ON THE ORDER.
We will endeavor to contact you at the earliest opportunity if a product is out of stock or unavailable. Delivery of certain items due to their specialist nature may take longer. In these instances we will contact you and await your instructions.
If you have selected items with different availability times then we will despatch your order when all items are ready.
Although we try to get all our orders processed on the day of order, this may not always be possible.